AI cannot be the future of customer service.

AI cannot be the future of customer service.

AI is bad for customer service.

NO to AI.

WHERE ARE THE PEOPLE?!

WHO ARE YOU?!

WHY AM I HERE?!

AI: Please try again. I didn’t get that.

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Published by Nathan Weaver

Storyteller across many mediums. Actor, author, filmmaker, lyricist, and wannabe comedian.

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4 Comments


  1. This isn’t really an issue with the AI. It’s an issue with Medium’s business model. The AI is simply charged with obfuscating the fact that you’re never gonna get paid.

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  2. John Ward in all seriousness. I was thinking about it again and I couldn’t remember how one gets paid, what hoops one must jump through to be a paid publisher. I was thinking it was the membership. That if you pay for membership then you are entitled to monies based on claps, percentages, etc. But now I don’t see that. Hm…

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  3. John Ward I’ll check that when I have time and interest. Apparently I have super lost track of the changes. I’ve found myself using Medium a lot less after their announcements and changes. The beauty of their platform was the access to incredible content. Constantly hitting paywalls or whatevs and weird changes…. kinda started getting on my nerves. I’m trying to be a good guy and go back to it, if it’s worth it anymore.

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